Explaining to a Bank
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.
Write a letter to the bank’s head office. In your letter:
explain why you are writing
express concern about the missing card
ask them what they intend to do
Dear Sir / Madam
I am writing in connection with a missing or stolen debit card from your bank. This is an urgent matter as the bank card could prove dangerous in the hands of the wrong person.