Remember The Text


Explaining to a Bank

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope.

Write a letter to the bank’s head office. In your letter:

explain why you are writing

express concern about the missing card

ask them what they intend to do

Dear Sir / Madam

I am writing in connection with a missing or stolen debit card from your bank. This is an urgent matter as the bank card could prove dangerous in the hands of the wrong person.

The Letter: